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Language Access Plan

The Illinois EPA is accepting public comments until November 6, 2024 on the Draft Revised Language Access Plan. See below Public Notice for details.

Illinois EPA 2024 Draft Revised Language Access Plan

On October 7, 2024, the Illinois EPA issued its Draft Revised Language Access Plan (Draft Plan) for public review and comment. Individuals that do not use English as their primary language and have a limited ability to read, write, speak, or understand English are considered limited English proficient (LEP). The Draft Plan presents the Agency’s resources and protocols available to Agency employees for interacting with identified LEP individuals including the availability of interpretation and translation services at no cost to the requestor. Illinois EPA provides free language services to LEP individuals, such as qualified interpreters and information written in other languages.

Public Comments

Request for Access and Grievance Forms 

As noted in the Draft Plan, Illinois EPA has staff members fluent in Spanish who can communicate directly with the Spanish-speaking public. To request this service, contact the Office of Environmental Justice.

Office of Environmental Justice
(217) 782-3440
EPA.OEJ@illinois.gov

For additional language access services, individuals may fill out the Request for Language Access form.

LEP individuals who feel they have been discriminated against on the basis of language access may also submit a Grievance Form to the Illinois EPA.

Background

On February 14, 2024, Illinois EPA voluntarily entered into an Informal Resolution Agreement (IRA) with the U.S. Environmental Protection Agency (U.S. EPA) to resolve a civil rights complaint concerning the Illinois EPA’s issuance of an air construction permit for a metal shredder to be located on the Southeast Side of Chicago.

Under the IRA, Illinois EPA committed to revising several of its plans and polices, including its Language Access Plan (see previous version in additional languages below). The 2024 Draft Plan is reorganized to include detailed information about the Agency’s language assistance services, procedures, protocols, and processes for assessment and implementation.

All inquiries concerning language services should be directed to Illinois EPA's Language Access Coordinator, Chris Pressnall, (217) 524-1284, Chris.Pressnall@illinois.gov.