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Language Access
Individuals that do not use English as their primary language and have a limited ability to read, write, speak, or understand English are considered limited English proficient (LEP).
Illinois EPA's Language Access Plan presents the Agency’s resources and protocols available to Agency employees for interacting with identified LEP individuals including the availability of interpretation and translation services at no cost to the requestor. Illinois EPA provides free language services to LEP individuals, such as qualified interpreters and information written in other languages.
Request for Access and Grievance Forms
As noted in the Final Plan, Illinois EPA has staff members fluent in Spanish who can communicate directly with the Spanish-speaking public. To speak to someone in Spanish, contact the Office of Environmental Justice.
Office of Environmental Justice
(217) 782-3440
EPA.OEJ@illinois.gov
For additional language access services, individuals may fill out the Request for Language Access form.
LEP individuals who feel they have been discriminated against on the basis of language access may also submit a Grievance Form to the Illinois EPA.